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Questions & Answers

If your appliance does not work properly, please check below. We have selected for you the most common issues & solutions and your most frequently asked questions.

For any further help and advice, contact your TEFAL Consumer Service. Click here for contact details.

1 -	If steam leaks out around the lid
2 -	The pressure indicator has lifted up and some steam still escapes from it
3 -	[Clipso] What to do if the pressure indicator does not move up?
4 -	[Clipso Control] What to do if the timer beeps regularly and if the screen shows --:--?
5 -	[Clipso Control] What to do if you have programmed the timer but then decide not to use it?
6 -	If your pressure cooker has been heated without any liquid inside

1 - If steam leaks out around the lid

If steam leaks out around the lid, check that:
- the lid is properly closed
- the gasket is in good condition
- the gasket is correctly positioned inside the lid
- the lid, safety valve, pressure regulator are clean
- the rim of the pan is not damaged

2 - The pressure indicator has lifted up and some steam still escapes from it

If you have a CLIPSO CONTROL or CLIPSO VITAMIN, air and steam are normally released during a certain time period (a few seconds to a few minutes)

3 - [Clipso] What to do if the pressure indicator does not move up?

- This is normal for the first few minutes of heating.
- If this condition remains unchanged, check that:
The heat is turned up to the highest position.
The quantity of liquid inside the pressure cooker is sufficient.
The programme selector is not set to the steam release position.
The cooker is firmly closed.

4 - [Clipso Control] What to do if the timer beeps regularly and if the screen shows --:--?

You should put the timer back onto the module. The OK sign should then appear on the screen.

5 - [Clipso Control] What to do if you have programmed the timer but then decide not to use it?

The timer will turn itself off automatically after one hour, but you can switch it off yourself manually by pressing both the + and - buttons at the same time.

6 - If your pressure cooker has been heated without any liquid inside

Have it checked at any TEFAL Service Centre.

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